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Go to Members
Sign in at jameel-square.getray.com with your company manager account. In the top bar, point to your company's name and choose Members. The list shows everyone in your company, with their type, units and status.
Keep your company's list of people up to date on the Jameel Square portal: add new joiners, remove people who have left, and follow each change until it's done.
Sign in at jameel-square.getray.com with your company manager account. In the top bar, point to your company's name and choose Members. The list shows everyone in your company, with their type, units and status.
On the Company Members page, click Add Member in the top-right corner of the list.
Fill in the employee's First Name, Last Name and Email. These are required. The phone number is optional. Use the email they'll sign in with, because their access is sent there.
If the email isn't on your company's email domain, a warning appears. You can still add the person.
Leave Type on Member for a regular employee. Choose Manager only for someone who should also manage your company's employees, like you do. If they work from a specific unit, pick it under Unit.
Click Save. A Request created message confirms it, with a View Request link. Once the request shows Completed, the employee appears in your member list and receives an email to set up their account.
Find the employee in the member list (use Search by name if the list is long) and click the bin icon at the end of their row.
You can also click the employee's name to open their profile, then click Remove.
Check the name in the Remove member? message and click Remove. The employee loses access to your company's workspace and to the app. This can't be undone: to bring them back, add them again.
Someone on leave, or leaving soon? Click their Activated status in the list and choose Deactivate. A deactivated employee can't use the app, but stays in your list.
The profile has the same Deactivate button. To give access back later, use Activate in the same place.
Every add, remove, activate or deactivate becomes a request. To follow them, point to your company's name in the top bar and choose Member Requests. Click a request to see its details. While a request is still Pending, you can cancel it.
| Pending | Waiting to be processed. You can still cancel it. |
| Approved | Accepted and about to be applied. |
| Completed | Done. The change is live in your member list. |
| Declined | Not accepted. Open the request to see the decline reason. |
| Failed | Something went wrong. Try again or contact building management. |
| Canceled | You canceled it before it was processed. |